Terms and Conditions

Last Updated November 7, 2026

1. Acceptance of These Terms

These Terms and Conditions (the “Terms”) govern your access to and use of Ascend, including the Ascend website, applications, AI-assisted features, workout and training-plan functionality, content, integrations, and related services (collectively, the “Service”). The Service is provided by Vision Quest Virtual LLC, doing business as Ascend (“Ascend,” “Company,” “we,” “us,” or “our”).

By creating an Account, purchasing or using a Subscription, importing a training plan, using the AI Assistant, accessing a workout, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You represent that you are at least 18 years old and legally capable of entering into these Terms. The Service is not intended for persons under 18.

2. Definitions

• Account. A unique user account used to access some or all of the Service.
• AI Assistant. Ascend’s generative artificial-intelligence functionality, currently powered in whole or in part by third-party large-language-model technology, including Anthropic’s Claude.
• AI Client. An AI application not provided by Ascend, such as Anthropic’s Claude or OpenAI’s ChatGPT, that you choose to connect to your Account through the Ascend Connector.
• Ascend Connector. The Ascend interface, available at api.trainwithascend.fit/mcp, through which an AI Client you authorize can read and update information in your Account within the permissions you approve.
• Imported Plan. A training plan, workout prescription, schedule, file, instruction, or other training content created outside Ascend and uploaded, entered, synchronized, or otherwise provided to the Service.
• Training Plan. Any plan, workout, schedule, recommendation, target, progression, recovery instruction, or other training-related output made available through the Service, whether imported, user-created, coach-created, or generated or assisted by the AI Assistant.
• Training Data. Workout, activity, exercise, performance, physiological, device, sensor, training-history, completion, adherence, and related data processed through the Service.
• User Content. Information, prompts, conversations, files, plans, comments, feedback, Training Data, and other content you submit, upload, synchronize, create, or transmit through the Service.
• Subscription. Paid access to all or part of the Service on a recurring or other paid basis.
• Third-Party Service. A website, device, platform, software service, AI provider, payment processor, analytics provider, wearable, fitness platform, or other service not controlled by Ascend.

3. Health, Fitness, and Medical Safety

ASCEND IS A TRAINING TECHNOLOGY PLATFORM. PHYSICAL EXERCISE INVOLVES INHERENT RISKS, INCLUDING THE RISK OF SERIOUS INJURY, ILLNESS, CARDIAC EVENTS, PERMANENT DISABILITY, AND DEATH.

Before beginning, modifying, or increasing any exercise program or using any Training Plan, you agree to consult with a qualified medical professional as appropriate for your age, health, medical history, medications, symptoms, injuries, pregnancy status, cardiovascular risk, and other circumstances. If a healthcare professional has advised you not to exercise, or if you have symptoms or conditions that may make exercise unsafe, do not participate unless and until you have appropriate medical clearance.

The Service does not provide medical advice, diagnosis, treatment, rehabilitation, physical therapy, emergency services, or individualized medical clearance. No statement, metric, plan, recommendation, AI output, coach content, educational content, or other information available through the Service is a substitute for professional medical judgment.

Stop exercising immediately and seek appropriate medical attention if you experience chest pain, severe shortness of breath, fainting, dizziness, unusual palpitations, neurological symptoms, severe pain, or any other symptom that reasonably suggests continuing may be unsafe. In an emergency, contact local emergency services.

4. Voluntary Participation; Assumption of Risk; Release

Your participation in workouts and other physical activities associated with the Service is entirely voluntary, free from coercion, and undertaken of your own free will. You decide whether, when, where, and how to perform any activity.

You knowingly and voluntarily assume all risks arising from or related to your participation in exercise or training activities, whether known or unknown, foreseeable or unforeseeable, including risks arising from exertion, equipment, environment, terrain, traffic, weather, falls, collisions, overtraining, dehydration, illness, pre-existing conditions, inaccurate metrics, device errors, inappropriate pacing, or your own acts or omissions.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE, WAIVE, AND DISCHARGE ASCEND, VISION QUEST VIRTUAL LLC, AND EACH OF THEIR AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, COACHES, CONTENT PROVIDERS, LICENSORS, SERVICE PROVIDERS, AND AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) FROM CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, OR LIABILITIES ARISING OUT OF OR RELATING TO INJURY, ILLNESS, PROPERTY DAMAGE, DISABILITY, OR DEATH CONNECTED WITH YOUR VOLUNTARY PARTICIPATION IN EXERCISE OR TRAINING ACTIVITIES, EXCEPT TO THE EXTENT SUCH RELEASE IS PROHIBITED BY LAW.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability that applicable law makes non-waivable. The scope and enforceability of waivers vary by jurisdiction.

5. Imported Plans and AI-Generated or AI-Assisted Training Plans

Ascend may allow you to import a Training Plan created outside Ascend or use the AI Assistant to generate, adapt, explain, structure, summarize, or otherwise assist with a Training Plan. In either case, you remain responsible for deciding whether a Training Plan is appropriate and safe for you.

Imported Plans are authored or supplied outside Ascend. Ascend does not design, supervise, certify, endorse, or independently validate them merely because they can be imported, displayed, translated, matched to workouts, or executed through the Service.

A Training Plan an AI Client imports into your Account through the Ascend Connector is an Imported Plan.

AI-generated or AI-assisted Training Plans are generated using probabilistic machine-learning systems. They may contain errors, omissions, unsuitable progressions, inappropriate intensity or volume, unsafe recommendations, incorrect assumptions, or other outputs that are inaccurate, incomplete, or inappropriate for your circumstances.

The AI Assistant is not a physician, clinician, registered dietitian, physical therapist, certified athletic trainer, emergency service, or substitute for a qualified human coach or healthcare professional.

You must use your own judgment and, where appropriate, obtain review from a qualified coach and/or healthcare professional before executing a Training Plan.

You are responsible for monitoring fatigue, recovery, pain, illness, environmental conditions, equipment, training load, and other circumstances that may require reducing, modifying, postponing, or stopping a workout.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCEND AND THE RELEASED PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR THE DESIGN, QUALITY, SUITABILITY, SAFETY, ACCURACY, COMPLETENESS, NEGLIGENCE, OR DANGEROUSNESS OF ANY IMPORTED PLAN OR ANY TRAINING PLAN OR RECOMMENDATION GENERATED OR ASSISTED BY THE AI ASSISTANT, NOR FOR YOUR DECISION TO RELY ON OR EXECUTE SUCH PLAN OR RECOMMENDATION.

Ascend’s matching of a Training Plan to coach-led, video, structured, or other workout content is a technology function and does not constitute medical clearance, individualized coaching supervision, or a representation that the underlying Training Plan is safe or suitable.

6. AI Assistant Terms and Limitations

The AI Assistant may rely on third-party artificial-intelligence technology and service providers. Outputs may vary, may not be unique, and may be affected by the information you provide. You should independently verify information that could materially affect your health, safety, finances, legal rights, or other important interests.

Do not use the AI Assistant for emergency medical decisions or as the sole basis for decisions requiring licensed professional judgment. You must not intentionally submit another person’s confidential, health, financial, or other sensitive information unless you have the lawful right and authority to do so.

We may modify, replace, limit, suspend, or discontinue an AI model or AI feature at any time, and outputs may change when models, prompts, safety systems, or integrations change.

7. User Accounts and Security

You must provide accurate, complete, and current information and keep your login credentials confidential. You are responsible for activity under your Account to the extent permitted by law and must notify us promptly of suspected unauthorized access or security incidents involving your Account.

You may not impersonate another person, create an Account for someone without authorization, circumvent access controls, or use credentials that violate another person’s rights.

8. User Content; Training Data; License

As between you and Ascend, you retain ownership of your User Content, subject to any rights of third parties. You grant Ascend and its service providers a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, adapt, format, and otherwise use User Content as reasonably necessary to provide, secure, support, maintain, and improve the Service and to comply with law.

Subject to our Privacy Policy, we may create and use aggregated, de-identified, or anonymized information derived from User Content, Training Data, and use of the Service for product performance, quality assurance, customer satisfaction, analytics, research, service improvement, marketing insights, and behavioral or usage analysis. We will not represent de-identified or anonymous information as identifiable personal information.

You represent that you have the rights and permissions necessary to submit User Content and authorize its processing under these Terms.

9. Acceptable Use

• Do not use the Service for unlawful, fraudulent, abusive, deceptive, or harmful purposes.
• Do not attempt to disrupt, probe, reverse engineer, bypass, scrape, overload, or gain unauthorized access to the Service except to the extent a restriction is prohibited by applicable law.
• Do not upload malware or content that infringes intellectual-property, privacy, publicity, confidentiality, or other rights.
• Do not use the Service to provide medical diagnosis or treatment without all required licenses, authorizations, and safeguards.
• Do not use AI features in a manner that violates applicable law, third-party terms, or the rights of others.

10. Subscriptions, Billing, Renewals, Cancellations, and Refunds

Some features require a paid Subscription. Unless otherwise stated at purchase, Subscription fees are billed in advance and renew automatically for the selected billing period until cancelled. You authorize recurring charges to your payment method.

You may cancel renewal through available Account settings or by contacting Ascend. Unless required by law or expressly stated in an applicable offer, fees already paid are non-refundable and access continues through the end of the paid period.

We may change Subscription fees by providing reasonable advance notice. A price change applies no earlier than the next renewal occurring after the stated effective date, subject to applicable law.

Free trials and promotional offers may be subject to additional terms disclosed at enrollment.

11. Intellectual Property

The Service, including its software, design, trademarks, interfaces, audiovisual content, coach-led workouts, databases, features, and Company-created materials, is owned by Ascend or its licensors and protected by intellectual-property laws. Except for rights expressly granted under these Terms, no right, title, or interest is transferred to you.

You may not copy, distribute, publicly perform, sell, sublicense, or create derivative works from Company-owned content except as expressly permitted by the Service or applicable law.

12. Feedback

If you provide suggestions, ideas, or feedback, you grant Ascend a perpetual, irrevocable, worldwide, royalty-free right to use and exploit that feedback without restriction or compensation, provided that this does not override our obligations concerning Personal Data under the Privacy Policy.

13. Third-Party Services and Integrations

The Service may connect with or depend on Third-Party Services, including AI providers, payment processors, analytics providers, device platforms, wearables, and fitness platforms. Third-Party Services are governed by their own terms and privacy practices. Ascend does not control and is not responsible for the availability, accuracy, security, content, or acts or omissions of Third-Party Services, except to the extent required by law.

You are responsible for reviewing and maintaining permissions you grant to Third-Party Services.

An AI Client is a Third-Party Service. If you connect one through the Ascend Connector, you authorize it to read and update your Account within the permissions you approve, and changes it makes within those permissions are made on your behalf. Ascend does not control an AI Client’s outputs or what it does with information it receives. You can disconnect an AI Client at any time.

14. Service Availability and Changes

We may add, modify, suspend, or discontinue features or functionality. We do not guarantee uninterrupted or error-free availability, compatibility with every device or third-party platform, preservation of every integration, or that any particular workout, coach, AI model, metric, or feature will remain available.

15. Termination

We may suspend or terminate access when reasonably necessary to protect the Service, users, third parties, or Company interests, including for a material breach of these Terms, unlawful use, fraud, security risk, nonpayment, or misuse. You may stop using the Service at any time and may cancel a Subscription as described above.

Provisions that by their nature should survive termination—including intellectual-property rights, disclaimers, assumption of risk, releases, limitations of liability, indemnification, dispute provisions, and accrued payment obligations—will survive.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RESULTS, SAFETY, RELIABILITY, OR QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, ASCEND DOES NOT WARRANT THAT TRAINING PLANS, AI OUTPUTS, METRICS, CALCULATIONS, WORKOUT MATCHING, DEVICE DATA, PERFORMANCE PREDICTIONS, OR OTHER CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, SAFE, EFFECTIVE, OR SUITABLE FOR YOU.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RELEASED PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS; OR DAMAGES ARISING FROM INTERRUPTION, THIRD-PARTY SERVICES, AI OUTPUTS, IMPORTED PLANS, TRAINING DECISIONS, OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, THE AGGREGATE LIABILITY OF ASCEND AND THE RELEASED PARTIES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ASCEND FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

Some jurisdictions do not allow certain exclusions or limitations, so some provisions may not apply to you. In that event, liability will be limited to the greatest extent permitted by law.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Released Parties from third-party claims, liabilities, damages, losses, and reasonable costs arising from your unlawful or unauthorized use of the Service; your User Content or Imported Plans; your violation of these Terms; or your infringement of another person’s rights. This obligation does not require you to indemnify a Released Party for its own conduct to the extent such indemnification is prohibited by law.

19. Governing Law; Informal Resolution; Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where mandatory consumer-protection law provides otherwise.

Before filing a formal claim, you and Ascend agree to make a good-faith effort to resolve the dispute informally by written notice describing the issue and requested relief. If the dispute is not resolved, and unless applicable law gives you the right to proceed elsewhere, exclusive jurisdiction and venue will lie in the state or federal courts serving Lake County, Illinois.

If you are a consumer in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with mandatory consumer protections, you retain any rights that cannot be waived by contract.

20. App Stores and Export Compliance

If you obtain an Ascend application through an app store, additional store terms may apply. You must comply with applicable export-control, sanctions, and trade laws and may not use the Service where prohibited by law.

21. Severability; Waiver; Assignment

If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, reorganization, financing, sale of assets, or similar transaction.

22. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable notice as required by law. The updated Terms become effective on the stated effective date. Continued use after that date constitutes acceptance to the extent permitted by law; where affirmative consent is legally required, we will seek it.

23. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms expressly incorporated into them, constitute the agreement between you and Ascend regarding the Service and supersede prior or contemporaneous agreements on the same subject, except for a separately signed written agreement.

24. Contact Us

Ascend / Vision Quest Virtual LLC
1923 Skokie Valley Blvd.
Highland Park, Illinois 60035, United States

Email: info@vqvelocity.com